Shipping policy

Processing Time

Orders are processed within 1–3 business days.

Delivery Time

- Standard shipping: 7–10 business days

- Delivery times may vary depending on location

Shipping Fees

- Shipping costs are calculated at checkout

- Free shipping on orders over $100 USD

Tracking Orders

- A tracking number will be sent via email once your order ships

Delays

We are not responsible for delays caused by:

- Customs clearance

- Holidays

- Carrier issues

Incorrect Address

Please ensure your shipping address is correct. We are not responsible for lost packages due to incorrect information.

Lost or Stolen Packages

 Once the package is marked as delivered, we are not responsible for lost or stolen items.

Contact

 For any shipping issues, contact us:

Email : support@muriva.co

Address : Marketrix Limited, Room 1120, 11/F, Ocean Centre, Harbour City, Tsim Sha Tsui, Hong Kong