Terms of service

Last updated: March 31, 2026

1. Overview

This website is operated by Muriva. Throughout the site, the terms "we", "us" and "our" refer to Muriva. By visiting our site muriva.co and/or purchasing something from us, you agree to be bound by the following Terms & Conditions. These Terms apply to all users of the site, including browsers, vendors, customers, and merchants.

2. Online Store Terms

By agreeing to these Terms, you confirm that:

- You are at least the age of majority in your country

- You will not use our products for any illegal or unauthorized purpose

- A breach or violation of any of these Terms will result in immediate termination of your Services

3. Products & Accuracy

We do our best to display products as accurately as possible. However:

- Colors may differ depending on your screen settings

- Product descriptions and images may change at any time without notice

- We reserve the right to limit or discontinue any product at any time

4. Pricing & Payments

- All prices are listed on the website in USD

- Prices may change without notice

- You agree to provide accurate and complete billing and payment information

5. Orders

We reserve the right to:

- Refuse or cancel any order at our discretion

- Limit quantities per customer

- Cancel orders if fraudulent activity is suspected

6. Shipping & Delivery

Delivery times are estimates only and may vary. We are not responsible for delays caused by shipping carriers, customs clearance, public holidays, or external factors beyond our control. For full details, please refer to our Shipping Policy.

7. Returns & Refunds

- Returns are accepted within 14 days of delivery

- Items must be unused and in their original condition and packaging

- Refunds are processed within 5–10 business days after inspection and approval

- Refunds are issued to the original payment method

For full details, please refer to our Return & Refund Policy.

8. Intellectual Property

All content on this website, including images, logos, and text, is the property of Muriva and may not be copied, reproduced, or reused without prior written permission.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of any third-party sites.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Muriva shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or services.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the site following any changes constitutes your acceptance of the revised Terms.

12. Contact Information

Email: support@muriva.co

Address: Marketrix Limited, Room 1120, 11/F, Ocean Centre, Harbour City, Tsim Sha Tsui, Hong Kong